Comments on: Canceling My XBox Live Gold Membership

By: Eric

Eric — Fri, 02 Apr 2010 20:48:51 +0000

I tried logging into my account online and I can’t cancel my membership. I don’t really feel like calling tech support and wasting an hour. I’ll just dispute with MasterCard when they charge me in a couple of days.

By: Brian

Brian — Fri, 02 Apr 2010 01:34:19 +0000

Trying to cancel my membership now…This is the worst customer service ever!

By: Ricardo

Ricardo — Fri, 02 Apr 2010 00:38:20 +0000

Ya know how you can go on the website and go on membership level to click ON to OFF? well they have removed that too and i can’t find an option which will revert me back to silver. i’m really angry with MS right now i’m never going to get live again.

By: Chad

Chad — Fri, 12 Feb 2010 20:03:48 +0000

And what do we do if we have a silver membership? There is no ‘renewal’ button on the screen!

By: Canceling your X box Live Subscription Part 2

Canceling your X box Live Subscription Part 2 — Tue, 09 Feb 2010 00:24:46 +0000

[...] made a post a couple of years ago about how frustrating my experience was when trying to cancel my XBox Live subscription. The post still gets hundreds of visitors a month so I thought I would update it with some new [...]

By: David

David — Tue, 02 Feb 2010 21:07:37 +0000

You can cancel the auto renew of the Xbox live gold if you go to xbox.com and login to your live account, click you gamertag, click contact information, click membership level, and where it says automatic renewel, click where it says on. You will then have to click through a few screens where they are trying to keep you but then you will finally be able to set it to off!!!

By: marcuslo

marcuslo — Mon, 20 Oct 2008 09:21:45 +0000

If I cancel my Xbox live silver subscription, will it change my profile back to an offline profile? I normally do not play online, since I do not have internet connection available. I noticed that everytime I login in, it gives me the error that it cannot connect to Xbox Live. I find this very annoying and would like to revert back to an offline profile.

By: Patrick Paul

Patrick Paul — Fri, 10 Oct 2008 16:22:20 +0000

You could always “lose” your credit card, and be issued a new number… that is, if you don’t have other recurring transactions on your account.

By: Buddy

Buddy — Wed, 08 Oct 2008 12:52:33 +0000

Yeah, this is a silly attempt to make it hard to NOT spend your money there. As a result I won’t sign back up. I’m more than happy to sign on and off all my other subscription based games. I can start and stop those on a whim and it makes it very appealing to return and use them again.

MS is just grubbing for more money and hoping you don’t cancel because it’s a pain.

Oh and get this: You LOSE the time remaining if you cancel early (see: penalty for cancelling early vs. chance to wait too long and pay for another month)

You LOSE your gamer tag and ranks (see: we don’t want you to stop paying so we’ll penalize you if you do)

You CANNOT subscribe via a gamecard without a credit card (see: We can’t simply start billing your credit card after your game card expires and you’ve forgotten about it)

By: sebastien

sebastien — Fri, 19 Sep 2008 15:20:11 +0000

if we compared microsoft service to sony…its not comparable…i call microsoft to cancel acount…they give me a lot of reference number…..and they told me that they will recall me in 5 days, and i never received an answer. I call sony to compare service, and they HAVE TRANSLATOR PEOPLE :O! Its amasing.